Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Guarantee

  • Our team of professionals will do their best to answer to your support needs in up to 1 hour. If, however, the trouble you have come across calls for aid from the Administrators’ =Department,= we will address the ticket to the person in charge and will write a note to let you know.

  • Top quality support service

  • Professional Tech Support Service

  • We will offer you 24/7 customer help by using a turbo–fast ticket application incorporated into your Control Panel. You can email us whenever you want about any of the programs that come installed in advance on the virtual server, such as the desired Linux distribution, the server administration panel and our in–house produced Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • An exhaustive and routinely updated article base is integrated into our in–house built Control Panel. It offers you quick tips on how to perform all of the essential website supervision jobs. The Help area gives you detailed how–to articles and step by step video training. You can open the Help section by clicking the Help or Video buttons in the top right part of each Control Panel section.