Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is trained to promptly attend to all of our shared hosting services customers’ issues and assistance questions. Via our ticket system, it will be possible to supply your inquiry and a support crew member will most likely go back to you in only maximum 1 hour. In reality, practice has demonstrated that the normal reaction time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever required. Our team of qualified professionals is going to be online for you 24x7x365 to reply to all of your doubts and to deal with any problem that you might have. You will be able to send us a customer assistance ticket from the ADI Web Hosting Control Panel or send us an email message any moment. In addition, on business days, you can give us a call or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while working on your sites within the Control Panel, it is possible to always just click the Help button and find your concern in the listing of content articles that will came up. We have as well turned a number of the posts into educational videos. The listing of instructional videos will come up if you click the Videos press button available in the top right angle.