Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Control Panel you will find a comprehensive Help section featuring a multitude of educational articles and commonly asked questions. They are compiled by our support team of professional techs. Just type in your question and our smart platform will offer you the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • For those who’d rather discover how to remedy a commonly experienced issue by watching a how–to video clip, we’ve added a collection of video tutorials to our Control Panel. All the video tutorials are concise and simple to comprehend. They offer you step–by–step demonstrations of different web site management tasks.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk service with a 1–hour ticket response guarantee. A team of trained customer service technicians will be online for you to reply to all the queries that you could have. During non–peak hours, a response will be offered in even less than 20 minutes.