Live Chat Support in Shared Hosting
As we acknowledge the fact that many situations are easily resolved if you speak to a live person, we offer a live chat service for all of our prospective and existing clients. The chat is available every single day and our customer support representatives can assist you with a number of questions and issues. If you are not our client yet, you can find out more about our shared hosting packages and the web hosting platform in general so that you can make sure that your websites will work efficiently on our servers. In case you already have an account and you've got some questions or you encounter any kind of problems with some of our solutions, you'll be able to join us on the live chat and we will provide the needed information or help you troubleshoot the issue. You'll have to open a support ticket for specific problems that need longer time or the help of a sysadmin, still for numerous basic problems you will receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as standard with our services, therefore if you have any kind of questions about our semi-dedicated hosting services, you are able to talk with our customer support team at any moment no matter if you have already acquired an account or not. Generally, the chat service is for billing, pre-sales and common questions and troubles, yet we will help you with various tech questions as well. We will help you select the best plan for your web sites in case you don't have an account yet, we can respond to any kind of billing questions or concerns you have or we can assist you with installing your new email address on your computer or smartphone - all the aforementioned will be done in a timely manner because our live chat service is accessible all the time, every day. Whenever you require help, you'll be able to talk with an agent and save a long time.