When you obtain your own server, you will have more independence in regards to what you can install and run compared to a shared web hosting account. With a shared service, you've got access simply to your own account, so you're not able to install server-side software. Even though this is not a predicament for the majority of script-driven applications, there are a few which have particular requirements and need specific software to be present on the hosting server either for some additional features or for them to work at all. In the event that you have experience, you will not have any issues to run the server, but if you don't, you may simply not have the skills to manage everything and use the script applications which you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system admins can arrange everything for you and aid you with any problems that you may come across.

Installation and Troubleshooting in VPS Hosting

The upgrade is available with all virtual private server plans that we offer and you could add it either during the signup or at any time later on through your billing CP. It comes with 60 minutes of custom work on your hosting server, so our admins could help you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work efficiently, so you will not need to waste time to determine what's wrong since they can assist you in a very quick and skilled way. As this is a one-time upgrade, you could get it only when you need it and if a given task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a specific task.

Installation and Troubleshooting in Dedicated Web Hosting

You'll be able to add the upgrade to any one of the Linux dedicated web hosting that we offer at any time that you need it. In the event that you need some custom work from our admins as soon as your server is ready, you can get the upgrade during the hosting server signup process, or when you need something to be done later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so in the event that you face any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.