Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server plans that we offer and you could add it either during the signup or at any time later on through your billing CP. It comes with 60 minutes of custom work on your hosting server, so our admins could help you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work efficiently, so you will not need to waste time to determine what's wrong since they can assist you in a very quick and skilled way. As this is a one-time upgrade, you could get it only when you need it and if a given task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Web Hosting
You'll be able to add the upgrade to any one of the Linux dedicated web hosting that we offer at any time that you need it. In the event that you need some custom work from our admins as soon as your server is ready, you can get the upgrade during the hosting server signup process, or when you need something to be done later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so in the event that you face any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.