Extensive Online Documentation in Shared Hosting
If you have purchased your very first shared hosting plan through our company or have migrated your site over to us, you’ll get used to our services and our custom Hepsia hosting Control Panel in a jiffy as we have compiled an extensive web-based knowledge base where you can find all the info that you’ll ever need – both general info regarding the web hosting service as a whole and more concrete info about the separate functions that you can make use of and the obstacles that you might stumble upon. The articles themselves are available in 2 places. The complete article list can be accessed via the Control Panel’s Help section. You can read relevant articles about the different features in every Control Panel section as well. You can find out how to do virtually everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles include step-by-step instructions, so you won’t ever get confused because of an ambiguous text. Surely, if you confront a more specific problem and you cannot find anything about it in our knowledge base, you can get in touch with our tech support engineers 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared an elaborate knowledge base for all our current and potential clients, so if you order a semi-dedicated server account through us, you’ll be able to find any information that you need at any moment. We’ve got a large number of educational help articles, which will help you understand better what is happening in your account – "What’s PHP?" and "What are file access permissions?" are merely 2 instances. Our step-by-step manuals will help you do anything you wish – extract the contents of an archive, import a database, forward a domain, etc. In addition, we also have troubleshooting guidelines, which will allow you to discover what causes a certain problem and the probable solutions for it. In case you are not able to send e-mails or your domain opens a 500 Internal Server Error message, for instance, you can consult our knowledge base and rectify the issue right away. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.